AVAYA IP OFFICE
Quickly Satisfy Customer Demand for Cloud Services
Simplify the way communications and collaboration works at your business. Move from being just connected to being truly productive, with tools that let your people take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results.
- Tap into solutions designed especially for Avaya’s partners. Avaya’s hybrid cloud solutions are the easy way to take customers on their strategic cloud journey without compromise.
- Deliver a hybrid cloud offering from Avaya to your midsize customers. We deliver full multi-channel Contact Centers and Unified Communications. These hybrid cloud services are the easiest, most flexible, profitable way to move your customers to the cloud.
- Provide reliable, high-quality cloud-based communications to meet growing customer demand. Avaya business partners can quickly host and deliver a cloud-enabled, integrated Contact Centers and Unified Communications from their own data centers.
- Create new revenue streams and accelerated growth for your business. The hybrid architecture and unified code base work seamlessly with existing equipment. Build a new cloud practice based on established expertise.
Key Capabilities at a Glance
In the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other when the time is right for you.
All-in-one Communications and Collaboration
The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.u.
Cost saving applications
built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.
Complete mobility solutions
Whether your employees are on the road, working remotely, or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable
Out-of-the-box applications integration
Embed communications in the applications you already have: Salesforce, Google, Microsoft Office 365 and Skype for Business.
Distinctive Customer Contact
IP Office offers integrated voice, web chat, email, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.
Peace of Mind
Highly reliable and secure, IP Office reduces security threats, toll fraud, and down-time through a hardened architecture that has been proven in more than 635,000 businesses.
Scalability (5 to 3,000 Users)
Avaya IP Office grows with you as your business accelerates. Support up to 3,000 users at up to 150 networked sites
Turn-Key (Appliance) Editions
IP Office Basic Edition
Ideal for small and growing businesses, Basic Edition provides basic voice telephony and messaging, including voice mail, message to email conversion, call forwarding, audio conferencing, automated attendant and growth to 100 users.
IP Office Essential Edition
Builds on the Basic Edition by adding IP telephony and mobility features, including one-number access and dial by name / extension. Scales to over 350 users.
IP Office Preferred Edition
All the features of Basic and Essential Editions with integrated unified communications, including IM and presence, web collaboration, mobile access, video, and call recording. Integration with business applications along with a multi-channel contact center is also provided.
Software-Based Server Editions
IP Office Server Edition
Supporting up to 2,000 users and 32 locations in a single network, IP Office Server editions adds advanced features like Active Directory integration and centralized web-based administration.
IP Office Select
With support for the largest IP Office customers with up to 3,000 users and 150 networked locations, IP Office Select offers resiliency through a duplex server option and over 500 ports for audio and video conferencing.
Satisfy the Growing Demand for as-a-Service Solutions
Avaya’s full stack IP Office platform delivers multi-channel communications across phones, browsers, and cloud apps.
Seamlessly Integrate and Migrate Among Premise, Cloud, and Hybrid
Built on the same common code base as IP Office, Avaya’s unique hybrid architecture enables easy scaling or adding new capabilities based on customers’ needs—no rip and replace required.
Leverage Your Investment
This Cloud solution is identical to the current sales motion, meaning no additional training is required. Leverage your IP Office expertise for faster time to market.
Go for Easy Deployment
Easily transition customers to the cloud. Certified Avaya Partners have the flexibility to deploy a Cloud-based Contact Center and Unified Communications solution built on Avaya’s proven IP Office technology in their own data centers. The solution is delivered as a monthly subscription, easily scaled to meet demand. We provide seamless IP telephony/voice, and video and mobile applications. And for the contact center, get powerful, affordable multichannel functionality for voice, email and web chat. Powered By Avaya IP Office opens new revenue opportunities as you help customers transition to the cloud.
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