Deliver Unmatched Customer
Experiences with DIGITAL PAPER
and Talkdesk

lexmark malaysia
lexmark malaysia

Transforming Customer Interactions
into Delightful Experiences 

Talkdesk empowers businesses to elevate customer service. With its AI-powered contact center platform and industry-specific solutions, you can improve customer experiences, optimize operational efficiency, and boost ROI.

100+

Countries where we are customers.

20+

Industries served

94% CSAT

With customer-centric approach.

>50%+

Invest in R&D.

50

Innovations in 4 years.

Transforming Customer Service with the power of AI

AI for everyday

Automate customer self-service, empower agents, and illuminate insights with cloud contact center solutions.

AI for Industries

Drive outcomes and exceptional CX with industry-specific solutions for your contact center.

AI for Self-Service

Help customers get the answers they need faster with generative AI-powered self- service options.

AI for Omnichannel Engagement

Deliver exceptional customer service across digital and voice channels with the help of AI.

AI for Workforce Engagement

Empower agents to efficiently deliver exceptional customer experiences with an intuitive, unified agent workspace.

AI for Employee
Collaboration

Empower agents with automated assistance, contextual recommendations, and next best actions during live customer interactions.

AI for Customer
Experience Analytics

Empower agents with the tools to engage with customers any time, anywhere with and deliver excellent customer experiences on the go

AI for Low code
customization

Equip your teams with the tools to develop, format, refine, and orchestrate information and processes to help agents resolve customer issues faster.

Learn more about CX solutions tailored to your industry.

Empowering Enterprises with Modern Customer Service

In today’s world, customers expect more. Exceptional customer experiences are vital for fostering loyalty, but a
single negative interaction can drive them straight into the arms of your competitors. To thrive in this competitive
landscape, companies need to deliver top-notch service swift, interactive, and personalized customer
interactions. What if you could:

Increase customer lifetime value?

Engage with customers anywhere, anytime, across any channel with personalized, context-driven support

Operate more efficiently?

Reduce cost per interaction that increases self-service resolution, boost workforce productivity, and extract insights from your valuable customer data.

Maximize technology investments?

Consolidate, integrate, and customize your technology in ways that reduce costs and IT overhead, while increasing business agility.

DIGITAL PAPER has partnered with Talkdesk, a global leader in cloud contact centers, in bringing you
solutions designed to help deliver exceptional customer experiences.

Ready to revolutionize your CX?

Get in touch with us.