AVAYA 1400 Series Digital Deskphones

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The 1400 Series Digital Telephones – Avaya one-X™ Deskphone Value Edition is a family of cost-effective digital telephones that deliver familiar features at an attractive price point for customers with basic communications needs.

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The 1400 Series Digital Deskphones is a new, value-priced family of deskphones designed to meet communication needs with the quality and reliability you expect from Avaya.

For businesses seeking an easy, costeffective solution for digital networks, Avaya presents the 1400 Series Digital Deskphones. With features and capabilities of the Avaya digital/DCP network, these phones offer an attractive upgrade from older systems or an addition to your existing Avaya phone solution portfolio.

The 1400 Series Digital Deskphones combine traditional telephone features such as dual LED indicators and fixed feature buttons (e.g., conference, transfer, hold) with contemporary innovations such as softkeys, navigation wheel and a context-sensitive user interface. Also standard on the 1400 Series Digital Deskphones: speakerphones, white backlit displays and multi-line capabilities. These stylish phones are a smart addition to any retail store, branch or corporate office.

A Familiar, Functional Interface

The 1400 Series Digital Deskphones combine the best of past and present. Fixed keys – familiar to any phone user – provide easy access to the most common features. Meanwhile, flexible softkeys provide contextual guidance and prompts for ease of use and efficiency.

Clear Sound, Clean Looks

The 1400 Series Digital Deskphones offer clear, clean audio that will more than satisfy the most discerning users. All models come with an integrated speakerphone. The phone’s streamlined industrial design reflects its function as a true business-class communications device.

Built-in Investment Protection

The 1400 Series Digital Deskphones have been engineered to adapt to your company’s growing needs. The headset interface allows you to attach headsets on your 1408 Digital Deskphone and 1416 Digital Deskphone, while the 32-button expansion module for the 1416 Digital Deskphone can be custom-programmed to fulfill a wide range of specific user needs.

Top Value for Your Communications Dollar

You expect top quality and reliability from Avaya and the 1400 Series Digital Deskphones deliver by giving you a solidly built phone that can stretch your investment and lower total cost of ownership. It’s a cost-effective solution that delivers significant competitive advantages at its price point.

For Walkup users: the 1403 Digital Deskphone (IP Office only). The Avaya 1403 Digital Deskphone is designed for the Walkup user and the Everyday user. It’s ideal for locations such as common areas in offices, stockrooms, lobbies, or drop-in desks. Visitors – including customers – are examples of Walkup users who need a phone with a simple, familiar interface. It’s also perfect for the Everyday phone users for whom a phone is not the one critical piece of their communication needs.

1403 Digital Deskphone highlights:

Supports 3 administrable feature buttons

Each button includes dual LEDs (red, green) providing explicit status for the user

Includes fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute

Includes high-quality speakerphone

Two-line by 16-character display, white backlit for easier viewing in all lighting conditions

For Everyday users: the 1408 Digital Deskphone. Everyday users typically rely on several forms of communication including voice and email – and while they require a quality telephone, their telephone use is relatively light or straight-forward in nature. Cubicle workers and sales staff within a retail store are examples of Everyday users for whom the 1408 Digital Deskphone delivers a productivity-enhancing telephone.

1408 Digital Deskphone highlights:

Supports eight administrable feature buttons

Each button includes dual LEDs (red, green) providing explicit status for the user

Includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute

Includes high-quality speakerphone

Supports a broad portfolio of wired and wireless headsets through its integrated headset jack

Large capacity contacts and call log applications that can enhance productivity and personalization

Context sensitive user interface along with three softkeys and a four-way navigation cluster – ideal for scrolling through the local contacts list or call logs

The three-line by 24-character display is white backlit for easier viewing in all lighting conditions

For Navigators: the 1416 Digital Deskphone. The Avaya 1416 Digital Deskphone is designed for the Navigator type user. Receptionists, assistants, and managers are examples of Navigator users – people who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day. For the Navigator user, the 1416 Digital Deskphone provides the most one-touch line/feature/speed-dial buttons without the need to scroll through on-screen lists.

1416 Digital Deskphone highlights:

The 1416 Digital Deskphone supports 16 administrable feature buttons on the phone itself – and a 32-button expansion module provides access to a total of 48 feature keys or speed dial buttons

Each of the buttons features a dual LED (red, green) providing explicit status for the user

For a familiar look and feel, the 1416 Digital Deskphone includes several fixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute

In addition, the 1416 Digital Deskphone includes a high-quality speakerphone, and supports a broad portfolio of wired and wireless headsets through its integrated headset jack

•Context sensitive user interface along with three softkeys and a four-way navigation cluster – ideal for scrolling through the local contacts list or call logs

The viewing angle of the display on the 1416 Digital Deskphone is adjustable and measures four lines by 24 characters

Additional caller related information is displayed with active appearances for easier call handling

The display is white backlit for easier viewing in all lighting conditions

Key Features

1403

1408

1416

Color

Black

Black

Black

Handset with 9-foot cord

Yes

Yes

Yes

Stand

Wedge

Dual position flip

Dual position flip

Wall-mountable

Yes

Yes

Yes

Adjustable tilt Display

No

No

Yes

Graphical Display size: rows x pixels

128 x 25 pixels

181 x 40 pixels

181 x 56 pixels

# rows x characters (approximate)

~ 2 x 18

~ 3 x 26

~ 4 x 26

# Chinese characters (12x12 pixels per character)

2 x 10

3 x 14

4 x 14

Permanently-labelled feature buttons: Speaker, Mute, Volume, Avaya Menu, Hold, Conference, Transfer, Drop, Redial

Yes

Yes

Yes

Permanently-labelled feature buttons: Headset, Phone, Call Log, Contacts, Voicemail Message

No

Yes

Yes

Permanently-labelled Navigation Cluster (Up/Down, Left/Right, OK)

No

Yes

Yes

Message Waiting Indicator

Yes

Yes

Yes

Administrable Buttons

3

8

16

Contextual softkey buttons

No

3

3

Button Module 32 supported

No

No

Yes

Headset supported

No

Yes

Yes

2-way speakerphone

Yes

Yes

Yes

2-wired line interface

Yes

Yes

Yes

Call Control Protocol

DCP

DCP

DCP

Codecs

G711

G711

G711